Do I need a GP referral?
No. You can contact us directly. If you have a referral letter or recent test results, please send them, as they are helpful.
Can palpitations really be assessed by video or phone?
Yes, in most cases. The history of your symptoms is the most important part of the assessment, and tests such as a heart rhythm monitor can be arranged without a hospital visit. If we think you need to be seen in person, or need urgent care, we will tell you.
Are palpitations dangerous?
Most palpitations are caused by harmless extra beats or a normal heart rhythm. Some are caused by treatable heart rhythm problems such as atrial fibrillation or SVT. Call 999 if palpitations come with chest pain, severe breathlessness, or fainting or near-fainting.
What should I have ready for my appointment?
A list of your medicines, a note of when your palpitations happen and how long they last, your pulse during an episode if you checked it, and any ECGs or smartwatch recordings.
How much does an appointment cost?
A video or telephone consultation costs £199. If you need heart rhythm monitoring, we will confirm the cost before anything is arranged. There is no charge for an enquiry.
Can I cancel?
Yes. If you cancel at least 48 hours before your appointment, we refund you in full or rebook you. Later cancellations and missed appointments are not refunded.
Can I use my private medical insurance?
Please check with your insurer before booking, as policies differ.
Will you tell my GP?
With your consent, we send a copy of our letter to your GP, so your records are up to date and any prescriptions can be continued.
Can you prescribe medicines?
Yes, where appropriate. We may also recommend treatment for your GP to continue.
Do you see children?
Our service is for adults aged 18 and over.